Chennai: Travellers heading into the city Airport’s domestic terminal will from on Monday need to rely on signs at the Airport and SMSs that carriers send them, with Airports Authority of India (AAI) making it a silent air terminal like those that meet worldwide norms.
Chennai now joins the list of “silent airports”, including Delhi and Mumbai.
According to Airports Authorities of India (AAI), airlines will notify any change in timings, and baggage delivery belts through SMS. In the case of changes in boarding gates, announcements will be made, they said.
The choice was taken after input from travellers and with regards to global benchmarks, an AAI official said. Organisations working at the airport, airlines were counselled before landing at the choice. With declarations now gone, staff from airlines, airport and allied administrations should work pair and more noteworthy coordination.
IndiGo airlines have taken the no-announcement lead for quite a while at Chennai, a long time before AAI chosen to make it a silent airport. The carrier has been sending messages to travellers to refresh them about takeoff and loading up times and different points of interest, focusing on that they won’t make announcements.
“There is a lot of planning involved but it will help in punctuality,” an official said. “IndiGo airlines has been doing this on its own because it is particular to maintain good timings.”
The framework is a piece of certain airport modernisation arranges. AAI is attempting to venture up surveillance camera reconnaissance and get rid of labels for hand stuff. Travellers will have the capacity to create stuff labels as they do tickets.