If you are travelling through Indian Railways train anytime soon, you might want to check out the new rules that IRCTC has rolled out for Tatkal, Non-Tatkal online Ticket booking timing, refund and security details.

Being one of the largest train network, the Indian Railways helps over 2 crore passengers to commute from place to place – across India, in just one day. The massive railway network dates back to colonial era, but today, it has been modernised with facilities like online booking. The ease and accessibility of online rail-ticket booking has made it widely popular and most people prefer making reservations online. So in order to strengthen the process of online booking furthermore and bring transparency in all transactions, the Indian Railways has revamped a number of features.

The new rules focus on Tatkal, Non-Tatkal online Ticket booking timing, refund and security details – which will enhance the process and smoothen all the transactions. The Tatkal scheme which was first introduced in 1997, is used for booking tickets at a very short notice and the new rules will make it even easier. Under the non-Tatkal or general ticket booking scheme advance reservations can be made up to 120 days in advance. Tickets can be booked online through IRCTC website or computerised passenger reservation centres of the Railways.

Besides these, here is the complete list:

– Under the Tatkal scheme, only two Tatkal tickets can be booked per single user ID in opening Tatkal from 10:00-12:00 hrs.

– Also, under the Tatkal scheme, only one Tatkal ticket can be booked in a single session (except return journey).

– Only two Tatkal tickets can be booked per IP Address between 10:00-12:00 hours.

– The standard form filling time of passenger details in the detailed online form is set at 25 seconds irrespective of the number of passengers.

– A minimum time check of 10 seconds has been set to carry out payments for Railway tickets booked online.

– A minimum input time for Captcha on passenger details page and payment page is set at 5 seconds. Captcha, a computer program, helps in thwarting spam and automated extraction of data from websites.

– A maximum of six tickets a month can be booked by a user from one user ID. Twelve tickets can be booked from one user ID if the user ID is Aadhaar-verified and one of the passengers is Aadhaar-verified.

– A single user can have only one login session active at one point of time.

– The quick book functionality or single-page for booking tickets is not allowed between 08:00-12:00 hours.

-Only two tickets of opening advance reservation period can be booked by a user between 08:00-10:00 hours.

– A one-time password or OTP is mandatory for payment through the net-banking facility.

– To prevent agents cornering tickets at the time of opening of the bookings, the Indian Railways has barred them from booking tickets between 08:00 am to 08:30 am, 10:00 am to 10:30 am and 11:00 am to 11:30 am. Besides that, Aadhaar card has been made mandatory for agents’ registration.

1667