The Aviation Minister of India, Jayant Sinha said that the government thinks Rs 3000 that is charged currently for cancelling domestic air tickets is too high and the ministry wants airlines to lower these charges.
Have you ever faced a situation when ticket cancellation charges were higher than the cost of tickets? Well, that might get solved soon. In a jibe to ease out the burden of ticket cancellation charges for air travellers within the country, Namo government has said that the current charges are too high and also asked airlines to roll-back the cancellation fee of Rs 3,000. Giving this statement, Aviation Minister Jayant Sinha said that Rs 3,000 cancellation fees could end up being “more than the price of the ticket itself” in many cases, and that the government’s Ude Desh ka Aam Naagrik (UDAN) scheme had “capped fares at Rs 2,500 per hour of flying”.
This statement from the government comes right after the price of cancelling flight tickets has nearly doubled, compared to 2016. As per a report, the cost of cancelling a domestic SpiceJet ticket in January 2016 was Rs 1,800 and that for international ticket was Rs 2,349. But after indigo hiked the cancellation fees, SpiceJet, too, hiked its fee to Rs 2,250 for domestic tickets and to Rs 2,500 for international ones. And to go off limits, by this month, SpiceJet, too, hiked its fee to Rs 2,250 for domestic tickets and to Rs 2,500 for international ones. Some airlines are charging as high as Rs 4000 for cancelling domestic air tickets – that is way beyond reasonable.
Sinha said that aviation minister has ordered a review of the massive amount charged by airlines. The government is also working on a “robust and balanced” document called the “passenger bill of rights”, to guide flyers on their rights and duties. And a special panel will soon issue rules for “behaviour of airline personnel towards passengers” and is being reviewed to make air travel experience smoother better for travellers.